Privacy Policy
At Advik Herbs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.
By using our website and purchasing our products, you agree to the terms of this Privacy Policy. Please read it carefully.
- Information We Collect
We collect both personal and non-personal information when you interact with our website. The types of information we collect include:
- Personal Information: This includes information that you provide when making a purchase, signing up for our newsletter, or contacting us. Examples include your name, email address, shipping address, billing address, phone number, and payment information.
- Non-Personal Information: We may collect non-identifiable information about how you use our website, such as IP address, browser type, device type, and browsing behavior. This information helps us improve our website and user experience.
- How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and billing.
- Customer Support: To respond to inquiries, provide customer service, and assist with any issues related to your order.
- Marketing and Communications: With your consent, we may send you promotional emails, newsletters, or updates regarding new products and services. You can opt-out of these communications at any time.
- Improvement of Services: To analyze trends and improve the functionality of our website and the overall customer experience.
- Sharing Your Information
We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us process orders, deliver products, or manage payments (e.g., payment processors, shipping carriers).
- Legal Compliance: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights or safety, or investigate fraud.
- Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies (e.g., web beacons) to enhance your browsing experience. Cookies are small data files that are stored on your device to help us remember your preferences and analyze site traffic.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
- Data Security
We take the security of your personal information seriously and use industry-standard security measures to protect your data. This includes encryption for payment information and secure servers. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us at contact@advikherbs.in
- Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete it as soon as possible.
- Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or other services. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
- International Users
If you are accessing our website from outside India, please be aware that your personal information may be transferred to and stored in India, where data protection laws may differ from those in your jurisdiction.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised. Please review this policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please connect with us at contact@advikherbs.in